Cant get FM plugin working

[carrera95]

Hello, I downloaded the zip to the home folder but when I select it in open auto nothing happens and I still cant enter the serial number. Any assistance will be appreciated, thanks

[oolong]

Same with me.... I just started setting it up a few minutes ago. I can select the zip, which just takes me right back to the setup screen but selecting the serial number button does absolutely nothing.

[Daniel_BlueWave]

Thank you for reporting. We will check that.
Meantime, please download the plugin again and make sure that you are pointing to the right file.

[oolong]

I can't speak for the original poster, but I downloaded the file again and I'm getting the same behavior. I can open up the zip file on the Pi and see the files in it, so I know the file is fine... Theis is something going on with OpenAuto.

Is there some bug related to a date or something? I don't know why we would suddenly have a problem and previous users did not when the plugin was first released.

[Daniel_BlueWave]

We double checked plugin and image and all work fine. There was no more reports about any issues.
You can try with re-flashing the OAP. Remember to make a copy of all plugins.

[oolong]

I doubt many are suddenly installing and setting up the FM plugin.  And this is the only plugin I've tried to setup.  Is there a problem with the update script from 15 to 16?  Did you test that?

I used the update script because I didn't want to reflash my SD and lose all the work I put into this thing.  I would still rather not lose all the work I put into this thing and possibly spend days configuring and testing everything all over again.  Everything is working fine except for this one plugin.  If possible, I would rather diagnose whatever the issue is or somehow setup the plugin and serial number manually if the UI is having issues with the plugin setup for some reason.

[BlueWave]

Could you please try to download plugin file on your computer (using URL provided in delivery e-mail) and copy it to the Raspberry PI via any external storage device? Does it work then?

[oolong]

I copied the link from the email and downloaded the plugin file directly on the Pi itself in case there was an issue with the way I was copying files to it. No difference... I've redownloaded this file a few times now. Like I said I can open the zip and see the files. I can't extract the file on the Pi because I don't have the password to the zip. So the file is intact.

Is there a log or something I could look at?

Would installing other zip/archive tools on the Pi effect you in any way? I may have installed another archive tool at some point and I don't know if that would effect how you're opening the plugin file after I select it in the setup process.

[BlueWave]

But what if you download the plugin on your computer and copy it to the Pi?

[oolong]

That's... what... I.... was... doing.... before.... Again, there doesn't appear to be anything wrong with the zip. If you gave me the zip password, I could extract all the files on the Pi.