02-08-2020, 06:23 AM
(02-08-2020, 03:33 AM)ktb Wrote:hi, you are right and thats what i did and the update script i followed was for version 6.0 and i tried updateing from version 5.0 but after the script ran, it said upgrade sucsesful, then it rebooted and was still version 5(02-08-2020, 03:27 AM)stefi Wrote: i am guessing we have to do a full reinstall, the update commands i recieved today install 5.0, tried 4 or 5 times, i was trying to upgrade from version 5 but after i update its still version 5I could be wrong, but you should only need to email them (software@bluewavestudio.io) requesting an update script and include your original order number. You are not able to update from a previously provided update package.